Shipping policy

At Tripitaka, we prepare and pack all orders with care to ensure freshness and quality. Please read our shipping policy carefully before placing an order.

Delivery Locations

  • We currently deliver within Hyderabad

  • Delivery availability may vary based on location and product type

Shipping Timeline

  • Orders are typically processed within 1–3 working days

  • Delivery timelines may vary depending on:

    • Product availability

    • Delivery location

    • Weather conditions or external factors

Please note that delivery timelines are estimates and not guaranteed.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout

  • Any changes to shipping fees will be updated on the website without prior notice

Order Processing

  • Orders are processed only after successful payment confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

  • We reserve the right to delay or cancel orders in case of unforeseen circumstances

Delivery Conditions

  • Customers are responsible for providing accurate delivery details at checkout

  • Tripitaka is not responsible for delays or failed deliveries caused by incorrect addresses or unavailability of the recipient

  • Once an order has been dispatched, delivery timelines depend on the courier partner

Perishable & Fermented Products

  • Some of our products are perishable or fermented and may require specific storage upon delivery

  • Please follow the storage instructions mentioned on the product label immediately after receiving your order

  • Tripitaka is not responsible for spoilage due to improper storage after delivery

Damaged or Incorrect Orders

  • In case you receive a damaged, incorrect, or expired product, please refer to our Return & Refund Policy

  • Issues must be reported within 24 hours of delivery with supporting photographs

Delays & Force Majeure

  • Tripitaka is not liable for delays caused by factors beyond our control, including courier delays, weather conditions, strikes, or natural events

Contact Us

For any shipping-related questions, please contact us via the details mentioned on our website. We’re happy to assist.